FAQ

We’re here to help make your journey with Neurofit as seamless as possible and answer any questions or concerns you may have.

What is neurofit?

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Neurofit is a web based digital therapy platform that uses gamified cognitive activities and built in tracking to support attention, memory and executive function for your clients.

Who is Neurofit for?

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Neurofit is used for children, teens and adults who are working on focus, sequencing, planning, working memory, pacing and self regulation after concussion or ABI, with ADHD or learning challenges, autism, or other cognitive changes that affect daily life or return to work.

Who is not a good fit for Neurofit?

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Neurofit is usually not appropriate for clients without basic mouse skills, with significant visual issues that limit screen use, or when goals are mainly fine motor, gross motor or feeding.

How do clinics use Neurofit in day to day practice?

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Clinicians create a profile, select a few activities, and let Neurofit run and adapt while it records performance, then often assign short home programs and review adherence and progress in the dashboard.

How do disability programs, TPAs and insurers use Neurofit?

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Disability teams and TPAs use Neurofit trend data on attention, processing, accuracy and task tolerance to add objective evidence to the file and support decisions about services, accommodations and return to work.

What devices do clients need to use Neurofit?

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Neurofit runs in a modern web browser on a desktop, laptop or Chromebook with a mouse or trackpad; phones and tablets are not supported, so teams without home devices can use it in clinic or program locations only.

How does Neurofit help with documentation and claims?

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Each session generates timestamps, completion, accuracy and difficulty data that clinicians can summarize in notes and reports to show participation and change over time, while they remain responsible for interpretation and recommendations.

Is Neurofit covered by insurance or extended health benefits?

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Neurofit is used inside existing therapy or rehab services, which clinics bill under their usual OT/rehab codes, and coverage is decided case by case by the insurer or benefits plan. Neurofit does not bill insurers directly. For eligible partners, we offer an insurance coverage support program that reduces your financial risk if claims related to Neurofit sessions are denied. Contact us for details for your region.

What data does Neurofit collect and how is privacy handled?

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Neurofit tracks task completion, accuracy, reaction time, difficulty level and simple engagement indicators, stores them in encrypted form, restricts access to authorized users and is designed to follow healthcare privacy standards such as HIPAA and PIPEDA.

What outcomes have you seen with Neurofit?

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Internal analyses and case studies describe meaningful improvements in focus, sequencing, working memory, frustration tolerance, task completion and confidence for clients who use Neurofit regularly, with gains visible in trend data rather than guaranteed results.

How is Neurofit priced for clinics, programs and TPAs?

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Neurofit is offered as a subscription that scales with your clinic, program or TPA volume, with pricing structured to keep per session costs reasonable compared to standard therapy rates.

How long does onboarding take and how do we start?

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Most teams are active within a few days with live onboarding, starter activity sets and sample wording for notes and insurer communication; to begin, you can book a demo and we will help design a small pilot or time limited trial with clear success criteria.

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